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Life Media is the publisher of Natural Life Magazine, Life Learning Magazine, Natural Child Magazine, the Childs Play website, the Life Learning: The Canadian Home-Based Education website, other websites that may be created from time to time, and The Alternate Press book publishing imprint. At Life Media, we value your trust as well as your privacy. We take no contact information from you unless you provide it. We guarantee that any information you provide in communication with us will not be used for any purpose other than as stated below. We also take care to restrict internal access to the information you provide to us. Only people who need the information to perform a specific job have access to personally identifiable information. All personal information stored either in hard copy or electronically is kept in a secure environment, and shredded or deleted when it's no longer required.
The fundamental use of the information we collect is to respond to and fulfill your needs as a customer or prospective customer. In other words, the information is used by us to send you the magazines or other products you have ordered, to process your payment, to fulfill your request to enter a contest, to acknowledge your interest in participating in a survey, or to resolve the customer service matter or other inquiry which you have brought to our attention.
When you initiate the payment process for books or subscriptions, you will be taken to our centralized shopping cart site at www.NaturalLifeGeneralStore.com. All credit card payments are then processed for us through the PayPal secure payment service; they do not share your financial information (like credit card number and expiration date) with us.
Information from Magazine Subscribers
We request specific contact information from you when you subscribe to one of our digital magazines. This includes contact information (like name, address, and email address). This information is used to fill your subscription order. If we have trouble processing an order, either when you subscribe or later in the subscription term, any contact information that you have provided is used to get in touch with you.
When your subscription is near to expiration and/or has expired, we will use the contact information you have provided to inform you that it is time to renew your subscription
You will also periodically be informed by mail or email about new products, services, or upcoming events offered by Life Media, in the form of our twice-monthly Life Media e-letter.
Information from Book Purchasers
When you purchase a book from Life Media, we request specific information from you in order to fulfill your order. This includes contact information (like name, shipping address, and email address). If we have trouble processing an order or, in the case of a print book, your package is returned as non-deliverable, any contact information that you have provided beyond name and shipping address is used to get in touch with you. This contact information is stored in a secure manner.
This contact information may also periodically be used to tell you about new products, services, or upcoming events that we feel you might be interested in. You may request that we exclude you from such mailings.
Information from Website Visitors
We use Internet Service Provider (IP) addresses from the log files to count traffic, analyze trends, administer the site, and gather broad anonymous demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
The Life Media websites contain links to other sites, including those of paid advertisers. Life Media is not responsible for the privacy practices of such other sites. Third parties may be placing and reading cookies on your users' browsers, or using web beacons to collect information as a result of ad serving on our websites.
Information from Surveys
From time to time, Life Media may invite website visitors and/or magazine readers to participate in surveys. In this context, we may request demographic information (age, household income level, etc.) along with basic information regarding your reading or other interests and how Life Media may better serve those needs.
Demographic and other information volunteered in connection with surveys is used primarily for internal purposes to improve the company's responsiveness to customers' wants, needs, interests, opinions and suggestions. The aggregate results of such surveys may be published. Demographic information volunteered via surveys is entered "blind" with respect to any personally identifiable information provided by individual survey respondents, and is not linked in any way with such information.
Please contact us at email@example.com if you have any questions about this policy, or about why or how your information appears in our records.
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